24-Hour Care

What is it?

Live at home with quality care. This is what many seniors hope for. 24-hour care makes it possible. Thanks to competent and loving 1-to-1 care on-site, your relatives can continue to live in their familiar surroundings. This makes 24-hour care the personal alternative to a nursing home – even if the need for care is high.

24-Hour Care: A brief introduction

The term 24-hour care describes the use of caregivers who support a person in need of care in their home and everyday life, as well as provide nursing services. The correct term for this service regarding senior care and elderly care is “care in the home community” or BihG for short. We will arrange the appropriate caregiver for you: from a housekeeping assistant providing care to a qualified caregiver.

In practical terms, 24-hour care means that a caregiver lives in your relative’s home and, in addition to providing basic care, assists with household chores, carries out patient mobilization measures and ensures individual care. This means that, even in an emergency, there is always someone on site you can rely on. And even with seniors suffering from dementia, care in your own four walls maintains a largely self-determined life.

Advantages of 24-hour care

  • Your relatives are able to live in their familiar home environment.
  • Well-trained staff live with seniors in need of assistance in a home-like community.
  • The care relationship is modeled after family structures.
  • Affectionate and caring 1-to-1 care is ensured.
  • Relief is provided for you and your family.
  • For seniors, the quality of life increases measurably.
  • Care by only one other person in the household significantly increases safety in the times of Corona.
  • We are in personal contact with our caregivers and will match you with the right person for your individual situation.
  • This care is significantly more affordable than a nursing home.

Work schedules

In 24-hour care

The term “24-hour care” is misleading. Needless to say, a caregiver cannot work 24 hours continuously. The term applies because the caregiver lives and resides with the families. As with any employment relationship, breaks and rest periods are self-evident and clearly regulated in accordance with employee protection.

As required by the German Working Hours Act, our caregivers work an average of 40 hours in a seven-day week. This corresponds to a maximum of 160 hours per month, or a working time of around five to six hours per day.

By providing personal care within a home-like community, our caregivers give you the security of knowing that someone is always on hand to provide support when needed. This is why the live-in caregiver needs his or her own room in the home environment of the person in need of care.


In this section, you will find the answers to the most common questions. If you have any further questions, please do not hesitate to contact us!

What is meant by 24-hour care?

24-hour care allows seniors in need of assistance to live at home with assistance. Our Polish caregivers provide care in a domestic environment. For you and your family, this means a significant relief. Being able to stay in their familiar surroundings and be cared for there, measurably increases seniors’ quality of life. At the same time, this individual type of care is often considerably less expensive than a nursing home and is also an excellent alternative for people with dementia.

What is the cost of the care?

The rates for care by an assisting housekeeper through to a qualified caregiver range from €2,200 to €3,500 per month. With us, there are no hidden costs. The prices include the salary for the Eastern European caregiver inclusive of the statutory social security costs, legally secure contract design as well as our service.

What financial subsidies are available?

There are many funding options for 24-hour care. For those in need of care of a particular level, this includes the care allowance. In addition, the prevention care allowance can be used, and parts of the short-term care can be credited against it. Further financial relief can typically be claimed through tax benefits. Benefit eligibility and tax relief are linked to certain conditions and depend on the individual case. We will be happy to advise you on how to make the most of the options available to you.